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SECURITY & PRIVACY 

 

1. Introduction

At ËMBËL Chocolates, we value your privacy and are committed to protecting your personal information. This form explains how we collect, use, and safeguard your data in compliance with the UK General Data Protection Regulation (GDPR).

 

 

2. Personal Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment information

  • IP address and browsing data

 

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your orders and our products

  • Improve our website and customer service

  • Send promotional offers and updates, if you have opted in to receive them

 

4. How We Protect Your Information

We take the security of your data seriously and implement the following measures to protect it:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect your data during transmission.

  • Access Control: Access to your personal information is limited to authorized personnel only.

  • Data Storage: We store your data on secure servers that comply with industry standards.

 

5. Your Rights

Under the GDPR, you have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: You can ask us to correct any inaccuracies in your personal data.

  • Deletion: You have the right to request the deletion of your personal data.

  • Restriction: You can request that we limit the processing of your data in certain circumstances.

  • Objection: You can object to the processing of your data for direct marketing purposes.

 

6. Cookies

We use cookies to enhance your browsing experience on our website. You can control or delete cookies through your browser settings. For more information, please see our Cookie Policy.

 

 

7. Third-Party Services

We may share your data with trusted third-party service providers to help us operate our website and business. These providers are required to comply with GDPR and protect your data.

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8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this form, or as required by law.

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9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting an update on our website.

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10. Contact Us

If you have any questions or concerns about this privacy form or how we handle your personal data, please contact us at:

Email: embelori@gmail.com
Address: 1st Floor, Mission Kitchen, Food Exchange, New Covent Garden Market, London, SW85EL 

Phone: +44 7542 679549

By using our website, you consent to the collection and use of your personal information as described in this form.

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